As a Senior Product Designer,
Most of my work
starts
before the interface. inside real workflows. by understanding people. with the right question.

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How I work
I don’t open
Figma first.
Understanding is the beginning.

I believe product design starts with understanding the right problem by talking to customers and observing how they actually work.

From supplier invoice to purchase order
01 / Observe

Observe before designing.

OCR wasn’t the real problem.
Understanding the workflow was.

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AI-assisted product design workflow
02 / ACCELERATE

Think with AI, not after it.

AI helps me explore, challenge assumptions, and validate earlier.

See how I use AI
Afirmo case study
03 / DELIVER

Make complexity feel simple.

The challenge wasn’t onboarding.
It was reducing uncertainty.

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My approach

This is how I approach product design.

01

Understand before designing.

02

Align before building.

03

Validate the outcome.

Mamoru Kijima

Let’s talk.

If your product starts with understanding people, I’d love to talk.