

Lightspeed
Observe before designing.
OCR wasn’t the real problem.
Understanding the workflow was.


OCR wasn’t the real problem.
Understanding the workflow was.


It could already do the work.
Nobody could read what it said.


AI helps me explore, challenge assumptions, and validate earlier.
See how I use AI →I believe product design starts with understanding the right problem by talking to customers and observing how they actually work.